GetAHelpdesk.com is an Online HelpDesk for Customer Support Service with Free service plan. If You have problems with SPAM, Viruses, Emails Bouncing, Spam Filters and unable to support your users effectively, GetAHelpdesk will help You to solve these problems. With GetAHelpdesk You can create your own virtual helpdesk and be able to support your users with the help of your own ticket system. There is no need for email communication but it s an additional option.
DEMO OF ONLINE HELPDESK NOW!
Service Plans Create a Helpdesk
Package2
“Limited”
Cost : 300.00
Period : 2
Max Tickets : 3
Max Consultants : 2
Available features:
- FAQ
- ToDo
- Listing
Package1
“Free”
Cost : Free
Period : 2
Max Tickets : 3
Max Consultants : 3
Available features:
- FAQ
- Listing
 
Customer Support
Using GetAHelpdesk is easy and free for the smallest websites. After creating and configuring new helpdesk, You ll be able to put an online support button on your site. Your customers can sign on your helpdesk and open support tickets using web interface. Your helpdesk is available with additional features like management of Frequently Asked Questions, TODO lists, personal notes, configuring Time Zone, Rate Support. If your website is big and one consultant cannot handle all the support tickets You can upgrade to the paid service plan and create a number of consultants.
Create a Helpdesk
Knowledgebase
With easy-to-use knowledge base features You can create FAQ for your helpdesk. You can make up FAQ from already answered tickets and by writing questions and answers from scratch. Helpdesk is very usefull for receiving user feedbacks. Use TODO lists to maintain plan of enchancements and new features. With GetAHelpdesk all of the support questions are stored in archive and you can always find your previous answers.
Create a Helpdesk

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